1. Introduction

Welcome to bang-store.net (the “Website”).

We respect your privacy and are committed to protecting the personal information you provide when visiting our Website, submitting an inquiry, requesting product information, or communicating with us regarding our business-to-business (B2B) electronic cigarette and vaping products.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our Website and related services.

By using our Website, you acknowledge that you have read this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing your personal information.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide to Us

When you submit an inquiry, request a quotation, or contact us for business purposes, we may collect information such as:

• Name and job title

• Company name and business address

• Business email address and telephone number

• Country or region of operation

• Product preferences, specifications, and purchasing requirements

• Estimated order quantities and intended business needs

• Information contained in your messages, attachments, or other communications

Please do not submit unnecessary sensitive personal information through our Website.

2.2 Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device and operating system information

• Pages visited and time spent on the Website

• Referring website or source

• Access dates, timestamps, and general usage information

We use this information to maintain Website functionality, improve user experience, analyze traffic, and protect our Website against fraud, abuse, and security threats.

2.3 Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support essential functions, remember preferences, understand Website usage, and improve performance.

Where required by applicable law, we will obtain your consent before using non-essential cookies or similar tracking technologies.

You can manage cookies through your browser settings and, where available, our cookie preference tools. Disabling certain cookies may affect some Website features.

3. How We Use Your Information

We may use your information for the following purposes:

• To respond to product inquiries and quotation requests

• To provide product specifications, catalogs, pricing information, and business-related assistance

• To communicate with potential and existing business customers

• To evaluate business requirements and potential commercial relationships

• To improve our Website, products, services, and inquiry process

• To monitor Website performance and analyze usage trends

• To prevent fraud, unauthorized access, and other unlawful activities

• To comply with applicable laws, regulations, and legitimate legal requests

• To establish, exercise, or defend legal claims

• To send relevant business updates or marketing communications where permitted by law

We will process personal information only where we have an appropriate legal basis, such as your consent, the performance of requested pre-contractual steps, compliance with legal obligations, or our legitimate interests, as applicable under relevant law.

4. B2B Inquiries and Business Communications

Our Website is intended primarily for business inquiries and commercial communications relating to our products.

When you submit an inquiry, we may use your contact details to respond to your questions, provide requested quotations, discuss product specifications, and follow up on potential business opportunities.

Submitting an inquiry does not automatically subscribe you to unrelated marketing communications. Where required by law, we will obtain your consent before sending marketing emails.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the relevant message or contacting us at [email protected]. We may still send non-promotional communications necessary to respond to your requests or fulfill legal obligations.

5. Disclosure of Information

We do not sell your personal information in exchange for monetary consideration.

We may share personal information with the following categories of recipients where reasonably necessary and permitted by applicable law:

• Service providers: Website hosting providers, IT support providers, security services, analytics providers, and email communication services.

• Business partners: Relevant third parties involved in responding to your specific business inquiry, where appropriate and permitted by law.

• Professional advisers: Lawyers, accountants, auditors, and other professional advisers when necessary.

• Legal and regulatory authorities: Government agencies, regulators, courts, or law enforcement authorities where required by law or necessary to protect our legal rights.

• Business transaction parties: Potential or actual buyers, investors, or successors in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

We expect service providers handling personal information on our behalf to apply appropriate confidentiality and security measures.

6. International Data Transfers

Depending on your location and our service providers, your personal information may be transferred to, stored in, or processed in countries other than your country of residence.

Data protection laws in these countries may differ from those in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards for international data transfers, such as approved contractual protections or other legally recognized transfer mechanisms.

For further information about applicable safeguards, please contact us at [email protected].

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, managing business relationships, maintaining relevant records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the nature of the information, the status of the business relationship, applicable legal requirements, and legitimate operational needs.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise securely dispose of it, subject to applicable law.

8. Data Security

We implement reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the Internet.

You are responsible for ensuring that the information you submit is accurate and that your communications with us are conducted through appropriate channels.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Object to or request restriction of certain processing activities

• Withdraw consent where processing is based on consent

• Request a copy of certain information in a portable format

• Opt out of certain marketing communications or data processing activities where applicable

• Lodge a complaint with a relevant data protection authority

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights or ask a question about how we handle personal information, please contact us at [email protected]. We may need to verify your identity before processing your request.

We will respond within the time period required by applicable law.

10. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, or services.

We do not control the privacy practices, content, or security of those third parties. Your interactions with third-party websites are governed by their own privacy policies and terms.

We encourage you to review the relevant privacy notices before providing personal information to any third party.

11. Age Restrictions

Our Website is intended for business use by adults and is not directed at children or individuals who are below the applicable legal age for engaging with electronic cigarette or vaping-related products.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

Website: https://www.bang-store.net

Email: [email protected]